Eligible members have access to TELUS Health Employee Assistance Program through their OTIP LTD plan.
Members and their family have up to 12 hours of psychosocial counselling for the school year (September 1 – August 31), on a variety of issues related to physical and mental health, finances, work, relationships and others. This program is separate from the school board/employer’s plan.
To access the counselling services through TELUS Health EAP, members can call 1-800-668-0193, or visit
one.telushealth.com, and enter the following login credentials:
Username: Lifeworks1
Password: @OTIPL123
There are many features offered by TELUS Health that members can access for their mental and physical well-being.
- Members can chat online to book a service or for immediate clinical consultation 24/7.
- In addition to articles, the new TELUS Health website offers videos, podcasts, assessments, toolkits and access to the CareNow program
- TELUS Health is also accessible on a mobile device by downloading the
TELUS Health One app from Google Play or the App Store.
Who to Call for Help
If members require technical assistance or a password reset, they can visit
help.lifeworks.com and submit a request.
Attachment:
TELUS Health EAP Poster