Ontario Secondary School Teachers' Federation
District 13 Durham

TELUS Health Program

Eligible members have access to TELUS Health Employee Assistance Program through their OTIP LTD plan.

Members have up to 12 hours of counselling for the school year (September 1 – August 31). This program is separate from the school board/employer’s plan.

To access the counselling services through TELUS Health EAP, members can call 1-800-668-0193, or visit one.telushealth.comPlease contact the D13 Office for your login credentials.
There are many features offered by TELUS Health that members can access for their mental and physical well-being.

-  Members can chat online to book a service or for immediate clinical consultation 24/7.
-  In addition to articles, the new TELUS Health website offers videos, podcasts, assessments, toolkits and access to the CareNow program
-  TELUS Health is also accessible on a mobile device by downloading the TELUS Health One app from Google Play or the App Store.

Who to Call for Help

If members require technical assistance or a password reset, they can visit help.lifeworks.com and submit a request.

Attachment: TELUS Health EAP Poster

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